Bulk Deliveries: Automation Exceeds Expectations

Delivery of water treatment chemicals requires a multitude of business processes and incorporates a number of truck and container types. Deliveries can range from the drop off of a 10 gallon tank, a 55 gallon drum, all the way up to pumping of thousands of gallons from the truck to a tank. Distribution Companies are consistently searching out and developing new and innovative technologies that enable them to provide their customers with the highest quality products available in the market, at a fair and equitable market price, while maintaining outstanding service and customer support.

One of the top 5 manufacturers and distributors of water treatment chemicals was looking to automate its field deliveries with hand held terminals and receipt printers. The manual method was cumbersome, prone to data errors, which required management time and attention to identify and fix, that ultimately resulted in a billing cycle of 7 to 10 days.

Primary Objectives

• Reduce the current 7 to 10 day billing cycle
• Streamline and automate the current manual reconciliation process
• Improve quality of the data captured in the field
• Eliminate redundant data entry
• Allow management to focus on variance exceptions versus all transactions
• Provide proof of delivery via electronic signature capture

Looking to improve their delivery process, the company met with Compsee representatives who conducted a needs analysis study of their current delivery practices. Upon review, Compsee recommended a solution that included software that integrated with their back office system, along with rugged mobile terminals with label and receipt printers.